Terms and conditions
By purchasing our products, you hereby agree to our terms and
1. Product Disclaimer
Our products are intended for general wellness and cosmetic use only. Mobilebeautysg is not liable for any adverse effects that may result from the use or consumption of our products. If you have any medical conditions, allergies, or are under medication, we strongly recommend consulting a licensed healthcare professional before use.
If you have questions about any of our products, feel free to reach out to us at +65 9027 7052.
2. Shipping & Address Accuracy
To ensure successful delivery, please provide a complete and accurate shipping address during checkout.
Once your order has been confirmed and shipped, we are unable to make changes to the shipping details.
Petra Haven is not responsible for any lost or undelivered parcels due to incorrect or incomplete address information provided by the customer.
3. Payment Terms
We accept payment via bank transfer and PayNow.
Payment Instructions:
- PayNow: +65 9027 7052
To complete your payment:
- Make the transfer within 24 hours of placing your order.
- Take a screenshot of the transaction clearly showing our account number.
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Send your proof of payment along with your Order Number to either:
- WhatsApp: +65 9027 7052
- Instagram DM: @beauteprestige
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Orders without payment confirmation within the 24-hour window will be automatically cancelled.
Please note: Once payment has been made, no cancellations or modifications can be made.
Refunds will only be processed in the event an item is out of stock.
4. Shipping Methods
We currently ship orders via our in-house courier.
- Processing Time: 1–2 business days
- Delivery Time (Singapore): 2–5 business days
- We currently do not support changes to shipping details after your order has been processed.